by 38872pwpadmin | Apr 15, 2025 | Uncategorized
In today’s competitive business landscape, organizations are constantly seeking innovative ways to enhance customer loyalty and drive long-term success. Co-creation has emerged as a powerful strategy that brings customers into the heart of the value creation process,...
by 38872pwpadmin | Apr 1, 2025 | Blog
As HR leaders in South Africa, we’ve all heard about employee disengagement—but how often do we take a closer look at its true cost? And more importantly, do we understand the long-term consequences this disengagement can have on our businesses in 2025 and...
by 38872pwpadmin | Mar 27, 2025 | Blog
Meet Thandi and Peter: The Everyday South African Consumers Thandi, a 38-year-old working mother of two, prides herself on managing the household budget wisely. With the rising cost of living, she’s had to rethink how she spends. Her monthly clothes shopping at TFG?...
by 38872pwpadmin | Mar 3, 2025 | Blog
I remember a time when a colleague of mine, a talented and dedicated professional, walked away from a job she once loved. It wasn’t the workload, the salary, or even the hours that pushed her out the door—it was the simple fact that she felt invisible. No recognition...
by 38872pwpadmin | Mar 3, 2025 | Blog
Loyalty isn’t just about discounts and points—it’s about how people think, feel, and behave. If you want to design a rewards programme that truly works, you need to understand the science behind it. Psychology, neuroscience, and behavioural economics all play a role...